24 Hour Freephone Careline

The Careline is a 24-hour, 365 day per year, free phone confidential counselling and support help line.

Benefits

Staff can call the Careline and speak with a counsellor at any time, day or night. This is invaluable at times of intense stress or personal crisis when the support of friends and family may not be immediately available. Many issues can be resolved by speaking with the Careline counsellor. Structured face-to-face counselling can also be arranged.

Management

Managers can also use the Careline for advice on how to deal with a particularly difficult situation, or to access the Critical Incident Stress Management Service following an incident.

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